Vores tekniske support blev desværre akut nødt til at genstarte et server blade i vores VMware server farm, idet en del maskiner i vores vCenter løsning var låst og ikke kunne replikere, og dermed ikke vil lade sig migrere imellem andre enheder i løsningen.
En enkelt dedikeret kundeserver var berørt i lidt længere tid, hvilket påviste fejlen og desværre medførte, at vi måtte foretage denne genstart af nævnte server blade.
Tidsrummet afbrydelsen skete i er som følger;
Datacenter; Jylland
Start 11-09-2021 @ 12.45 CET Slut 11-09-2021 @ 13:05 CET
Påvirkede løsninger: Mail, webshop, webhotel og VPS
Vi beklager eventuelle gener denne korte afbrydelse må have betydet for jer!
De bedste hilsner fra CloudNordic Helpdesk & Support Team
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Our vCenter solution did not allowing servers to hot migrate and we therefore needed to reboot one server blade node in our VMware vSphere solution, which will cause a short downtime.
A single dedicate customer server was impacted somewhat longer and was the incident that lead to the decision of restarting the blade server restart, as it proved to us we were unable to hot migrate and replicate servers between datacenters.
Datacenter; Jutland
Start 11-09-2021 @ 12.45 CET Slut 11-09-2021 @ 13:05 CET
Solutions influenced: Many servers including mail, webshop, VPS and webhotel
We apologize for any inconveniences and disruptions this restart of a single blade may have caused.
Sincerely yours from the CloudNordic Helpdesk & Support Team
Posted Sep 11, 2021 - 13:13 CEST
This incident affected: CloudNordic services (Shared Web Hosting, DNS Services, Virtual Servers).