[Datacenter Network] Short datacenter Internet Provider Core network timeout
Incident Report for CloudNordic
Resolved
Our Service Provider fixed a core network issue, which unfortunately affected one of our networks, where some IMAP/POP3, webhotel, DNS and VPS servers were shortly offline.

Our Exchange mail, OWA and OpenXchange AppSuite solutions were responding without any problems, whereas some mail and webserver functions are currently offline. However, they are still operational, but simply not reachable.

Affected systems: Some website, POP3/IMAP and VPS hosting

Incident start: September 29th, 2021 @ 15:34 CET
Inciden end: September 29th, 2021 @ 15:58 CET

We sincerely apologize for the service interruption and will keep you informed about progress as we receive further news.

Yours faithfully, CloudNordic Support & Helpdesk services

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Vores Internet Service Provider (ISP) foretog en ændring i deres core netværk, som kortvarigt har ramt en af vores c-klasser, hvilket desværre gjorde at visse POP3/IMAP e-mail samt webhotel og VPSer blev berørt.

Vores teknikere var straks i kontakt med ISP leverandøren og fejlen er udbedret.

Start: 29. september 2021 @ 15:34 CET
Slut: 29. september 2021 @ 15:58 CET

Vi beklager på det denne korte netværks afbrydelse af enkelte services og de eventuelle gener afbrydelsen måtte have medført.

De bedste hilsner fra CloudNordic Support & Helpdesk services
Posted Sep 29, 2021 - 16:16 CEST
This incident affected: CloudNordic services (Shared Web Hosting, www.cloudnordic.com, Service Desk, Virtual Servers).